Light up Africa receives, verifies, and attempt to resolve any complaints by acting as a negotiator between the complainant and organization.
Light up Africa have trained staff that educate and inform community members of their right.
We listen to concerns and refer to appropriate assistive program.
Our protective service is for all who are at risk of physical, psychological, sexual abuse, neglect, or self-neglect, exploitation. It includes arranging of legal, medical and social interventions on behalf of the vulnerable. This aims at reducing or eliminating the risk of abuse.